Sign Up & First Login

GridNMS Cloud is the fastest way to start — we host the app, so all you do is sign up, sign in, and (next) connect a collector. This page covers creating your account and your first login.

1. Create your account

1. Go to gridnms.io/signup.
2. Choose the Cloud plan and enter your work email and organisation details.
3. Complete checkout. Your instance is provisioned automatically.
4. Watch for a confirmation email confirming your GridNMS account is ready.

2. Sign in

1. Go to app.gridnms.io.
2. Enter the email and password you set during signup and select Sign in.

Add a passkey (recommended)

GridNMS supports passkeys (Face ID, Touch ID, Windows Hello, or a security key) for faster, phishing-resistant sign-in:

1. After logging in, open your profile (top-right avatar → Profile).
2. Choose Add passkey and follow your device’s prompt.
3. Next time, select Sign in with passkey.

3. Invite your team

1. Go to Configure → Users (admins only).
2. Add a teammate by email and assign them a role — roles control what each person can see and change (for example, full admin vs. read-only viewer).

Tip

Assign the least access each person needs. You can fine-tune what every role can do under Configure → Access.

4. Follow the Deployment Checklist

The fastest path to your first working monitoring is the Deployment Checklist — it appears on the dashboard the moment you sign in. It’s a guided, self-verifying path: each step links straight to the page that satisfies it, and ticks itself off only once GridNMS confirms it’s actually done — so you always know exactly what’s left. The same checklist runs on GridNMS Cloud and self-hosted.

Work top to bottom:

1. System configuration — timezone, time sync, email, and TLS (managed for you on Cloud).
2. Apply a monitoring pack — browse the vendor bundles, upload at least one, and apply it to a device class.
3. Add device credentials — give each device class its SNMP community/user (not the default public) or SSH login.
4. Enable a notification — turn on at least one notification channel.
5. Enable Device Down alerting — the built-in Device Down detection ships disabled; enable it and its notification.
6. Define your networks — the CIDR ranges GridNMS is allowed to monitor.
7. Connect a collector — bring a collector online and assign it your networks.
8. Discover devices — run a discovery scan, or add a device by hand.
9. Verify monitoring — confirm devices are polling and metrics are flowing.
10. Confirm events & logs — open the Events page to see what’s arriving.

Finish the list and you’ll have a fully monitored network with alerting, in one sitting. You can dismiss the checklist any time and reopen it from the dashboard.

What’s next

Your account is ready, but GridNMS can’t see your network yet. The next step is to deploy a collector:

→ Connect Your First Site